A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business...

The definitive book on workplace accountability by the New York Times bestselling authors of How Did That Happen?Since it was originally published in 1994, The Oz Principle has sold nearly 600,000 copies and become the worldwide bible on accountability...

One simple idea can set you free: Don't take on a problem if it isn't yours! One of the most liberating books in the extraordinary One Minute Manager Library teaches managers an unforgettable lesson: how to have time to do what they want and need to do...

Teaches how to apply the secrets of One Minute Manager to have customers falling over themselves to buy your product. Spencer Johnson – author of Number one bestselling business book Who Moved My Cheese? and business guru Larry Wilson teach the...

The sequel to Who Moved My Cheese?, the beloved 28-million-copy bestseller that became a worldwide sensation.Wall Street Journal BestsellerIn his trademark style that has won tens of millions of fans, Dr. Spencer Johnson once again shares a simple story...

#1 NATIONAL BESTSELLER • A simple yet profound fable about the challenges we face in times of unprecedented change, and how to emerge more successful both professionally and personally—from the bestselling author of...

In this landmark collection, William T. Vollmann offers a kaleidoscopic retrospective of the visual artwork he has produced over four decades, with new commentary from Vollmann on his process, inspiration, and the many intersections with his writing.The...

In this landmark collection, William T. Vollmann offers a kaleidoscopic retrospective of the visual artwork he has produced over four decades, with new commentary from Vollmann on his process, inspiration, and the many intersections with his writing. The...

William Carlos Williams (1883–1963), like his friend Ezra Pound, never finished his magnum opus, a poem as impossibly ambitious as the Cantos, but richly invested in the present world. It was published over a period of a dozen years...

One of Poland's most engrossing twentieth-century epics, by the 1924 winner of the Nobel Prize for LiteratureIn the village of Lipce, scandal, romance and drama crackle in every hearth. Boryna, a widower and the village's wealthiest farmer, has taken the...

From the Nobel Prize-winning Icelandic author: a magnificent novel that recalls Iceland's medieval epics and classics, set in the early twentieth century starring an ordinary sheep farmer and his heroic determination to achieve independence. • "A...

A logosophistic approach to one of the most original novelists of our time.

GRAB THE JOYOUSLY FESTIVE AND HEART-WARMINGLY ROMANTIC NEW NOVEL FROM EMILY BELL, WINNER OF THE 2023 ROMANTIC NOVELISTS PRIZEAfter yet another heartbreak, Natasha is flying home for Christmas to Ballyclare, the beautiful old house in the Wicklow hills...

Two strangers. One double-booked cottage. This Christmas will be one to remember. . .Rose used to love Christmas - until the year everything changed. She hasn't been home to visit her family for the holidays since.Charlie is facing his first Christmas...

THE INSTANT SUNDAY TIMES BESTSELLER.'A touching celebration of the beauty and endurance of female friendship. There is nothing mightier. Fact.' -- DAWN FRENCHThe new novel from Ruth Jones, co-creator of Gavin & Stacey and author of the smash-hit,...

Son of Hamas is now available with an all-new chapter about events since the book’s release such as the revelation of Mosab’s Israeli intelligence handler’s true identity, and Homeland Security’s effort to deport the author.Since...

*SHORTLISTED FOR THE 2023 GOLDSMITHS PRIZE*It's the eighteenth-century and Celine is in trouble'A terrific novel' -- FINANCIAL TIMES'A radically beautiful new novel' -- SHEILA HETI, author of Pure ColourParis, 1775: Celine's husband is mostly absent. Her...

A TIME MAGAZINE BEST YA BOOK OF ALL TIME.Beloved by generations of readers, Elsewhere is an original, moving novel about love, loss, and the meaning of it all from the New York Times–bestselling author of Tomorrow, and Tomorrow, and Tomorrow and...

WINNER OF THE AUTHORS' CLUB BEST FIRST NOVEL AWARD.When she was young Mary Rattigan wanted to fly. She was going to take off like an angel from heaven and leave the muck and madness of troubled Northern Ireland behind. Nothing but the Land of Happy Ever...

When Andrée joins her school, Sylvie is immediately fascinated. Andrée is small for her age but walks with the confidence of an adult.The girls become close. They talk for hours about equality, justice, war and religion; they lose respect...